How we help

  • Providing a confidential helpline
  • Verbal and written information and advice on rights and responsibilities
  • Support to complete forms and understand complex documents and reports
  • Support around meetings – including school, local authority and professional staff
  • Support in resolving disagreements, including mediation and appeals to the First-tier of the SEN and Disability Tribunal
  • Providing information sessions and training (Coming Soon!)
  • Signposting children, young people and parents/carers to alternative and additional sources of advice, information and support that may be available locally or nationally
  • Making children, young people and parents/carers aware of the local authority’s services for resolving disagreements and for mediation, and the routes of appeal and complaint on matters relating to SEN and disability
  • Providing advocacy as agreed, after assessment